Welcome to the official online platform of Qhiam (collectively referred to herein as "the Company", "we", "us", or "our"). These Terms and Conditions govern your access to and use of our website, including any content, functionality, and services offered on or through https://qhiam.com.my/ (the "Website").
By accessing, browsing, or purchasing from this Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions in their entirety. If you do not agree, you must immediately discontinue use of the Website.
1. Proprietary and Intellectual Property Rights
All content displayed on this Website—including but not limited to textile designs, garment patterns, garment cuts, corporate branding, imagery, photography, videography, text, graphics, and underlying source code—is the exclusive intellectual property of the Company or its licensors.
-
Restrictions: You are strictly prohibited from copying, reproducing, distributing, modifying, publishing, or creating derivative works of any material on this Website for commercial or unauthorized personal use without express prior written consent from the Company.
2. Product Information, Sizing, and Availability
-
Inventory Adjustments: We make every effort to display product availability accurately. However, all items are subject to stock availability. The Company reserves the right to limit order quantities, modify product specifications, or discontinue any item or collection at any time without prior notice.
-
Fit and Cuts: Our garments are engineered explicitly to our own proprietary standard fit systems. It is the sole responsibility of the customer to consult our official sizing charts prior to purchase.
3. Pricing and Payment
-
Currency and Adjustments: All prices listed on the Website are stated in Malaysian Ringgit (MYR) unless specified otherwise. Prices are subject to change without notice due to fluctuating material costs or promotional updates.
-
Finality of Transaction: The price displayed at the final checkout screen is the binding final price. The Company reserves the right to cancel or refuse any orders placed containing typographic pricing errors due to system glitches.
4. Limitation of Liability and Third-Party Delivery
-
Shipping Delays: While we strive to fulfill orders promptly, delivery timelines are estimates only. The Company explicitly disclaims any liability for financial loss, inconvenience, or damage resulting from delivery delays caused by third-party shipping carriers, courier services, customs clearance holds, or force majeure events.
-
Risk of Loss: Risk of loss and title for all physical products pass to you upon our delivery of the items to the designated third-party carrier.
5. Governing Law and Jurisdiction
These Terms and Conditions, along with any separate agreements whereby we provide you services or products, shall be governed by, construed, and enforced exclusively in accordance with the laws of Malaysia. Any legal disputes arising directly out of the use of this Website or purchases made herein shall fall under the exclusive jurisdiction of the courts of Malaysia.
6. Corporate Contact Information
For formal inquiries, legal notifications, or general customer support regarding these Terms, please contact our administrative team at:
-
Email: cs@qhiam.com.my
-
Official Showrooms: Shah Alam · Bangi · IOI City Mall Putrajaya